• Hotel Santana - Triq il-Maskli - Qawra - St. Pauls Bay SPB 1482, Malta ·
  • (356) 21583451 ·

Privacy Notice

Privacy Notice 

Contact email: info@sunroutehotels.com


Hotel Santana collects and processes personal information in accordance with The Rights and Principles of the General Data Protection Regulation (EU) 2016/679.

We collect personal data in order to provide accommodation, all associated services, venue hire for events and for facilitating suppliers. Data may be collected directly by the data subject from our website, via email or via third party agents who provide booking services. (Please refer to the third party providers for information relating to how they process your data). Data will not be retained longer than is necessary for processing and in accordance with Statutory and legal requirements.

Personal Data collected may include-

  • First name / Surname
  • Date of Birth (only where relevant)
  • Gender
  • Contact details – phone number / email address
  • Address information
  • Credit card / Debit card details
  • Passport Information

Special categories of Data Processed may include Disability and Health information provided in order that we may accommodate special requirements.

Categories of data subjects

  • Customers & Guests at the hotel / Other users of our services /Suppliers of goods and services

Legal Basis for Processing

  • Service requested = Consent
  • Bookings and associated services – Contractual

Geographical Location

All data collected by us is stored within our operating office in Malta and Hotel Santana will not transfer your data outside the EU unless at your request.


The Santana has applied appropriate Technical and Organisational controls to protect your data, Lawful basis for processing.


Data Subjects have the right to lodge a complaint initially with the Data Controller but also with either the supervising authority in their member state, place of work or place of alleged infringement. The IDPC is the supervising authority for Malta.

Our full Privacy Policy can be emailed on request or downloaded from our website.


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